Eligibility for Returns
Products can be returned only if they are unused, undamaged, and in their original packaging with all tags intact.
Return Time Frame
Customers must request a return within 7–10 days of receiving the product (or as specified on the product page).
Non-Returnable Items
Certain items such as personal care products, innerwear, perishable goods, and customized items are not eligible for return.
Proof of Purchase
A valid order ID, invoice, or proof of purchase is required to initiate any return or refund request.
Return Request Process
Customers must submit a return request through the website or customer support before sending the product back.
Condition Check
Returned products will be inspected upon arrival. Refunds/replacements will be approved only after a quality check.
Refund Method
Refunds will be processed to the original payment method or as store credit, depending on the payment mode.
Refund Processing Time
Approved refunds will be processed within 5–7 business days after the product is received and verified.
Replacement Policy
If a product is defective or damaged, customers may request a replacement instead of a refund, subject to availability.
Return Shipping Charges
Return shipping may be free for damaged/incorrect items. For other reasons, customers may bear the return shipping cost.
Late or Missing Refunds
If you have not received your refund within the stated time, please contact your bank or payment provider before reaching out to us.
Policy Updates
We reserve the right to modify the Return & Refund Policy at any time. Updated terms will be reflected on this page.